The trust engine
How clinic verification works
A Verified badge on WhichClinic has to be earned. Here is exactly what a clinic has to prove before it gets one — and what keeps it honest afterwards.
Step 01
Documents reviewed
We collect and check the clinic's operating licence, health-ministry authorisation, medical certificates (JCI, ISO where relevant) and each doctor's diploma — one document at a time.
Step 02
Facility confirmed
Before any badge, we confirm the clinic physically exists and matches its profile through a live video walkthrough or an on-site visit.
Step 03
Reviews confirmed
We contact real patients by phone or email to confirm their review. Unverified or incentivised reviews never count toward a clinic's score.
Step 04
Ongoing monitoring
Verification isn't one-and-done. Expiring documents suspend the badge, and repeated complaints trigger a re-review or removal.
Verification levels
Not all verified clinics are equal — the badge tells you how far a clinic has gone.
Core documents, facility and reviews all checked.
Everything in Verified, plus international accreditation and a track record of fast, quality responses.
Our highest tier: top review scores, full transparency and consistently excellent patient outcomes.
Most listings are compiled from public sources so you can discover clinics in one place. They carry no badge until the clinic completes the checks above.
What verification does and doesn't mean
We verify credentials, licences and identity — not the outcome of any individual treatment.
A badge is a signal of credibility, not a medical guarantee. Always consult the clinic directly.
You make the final choice — we give you the facts to compare clinics with confidence.
Accreditations worth checking for
Internationally recognised standards. Ask any clinic for proof — WhichClinic shows a verified badge only after checking documents.
